PC Support Report

I have only started the computer 2 months ago. I was very hesitant to becoming a Supporter because I did not have much experience nor the knowledge, but Mr.Shouji the Chief of Secretariat had suggested to try, so I did.

On the day of the class, I arrived a little early. When I got there, there were already people in wheelchairs, people with canes, and people with attendants waiting in the classroom. I went in the classroom feeling nervous. The person I was in charge of, Mr. Y, came in with a wheelchair and an attendant, and was not able to use his legs and his right hand. I changed the mouse setting for the left-handed. After that we started typing the keyboard. He had a very hard time typing the works because he had difficulties moving his left hand. He had to put a lot of effort into moving his left hand to go where he wanted it to go, and was sweating. Even when he was able to take his finger to the right key, when he pressed on a key, his finger would move and press a different key. We found out that if I hold his left hand, he was able to press the right key. Even though we were behind everyone, we were able to finish the address side of the postcard on day 1.

The next day, we made the picture side of the postcard. By getting permission from the instructor, we made the postcard using a different method from others. Like the lesson before, Mr. Y was trying very hard and sweating. When his attendant and I help Mr. Y, there were fewer mistakes. Two and a half hours later, we were able to create a postcard that would be praised by everyone. Mr. Y asked a lot of questions about the special instructions for the disabled. I tried to answer every questions he had with all the information that I had, but when these technical questions are asked I fell like I am not good enough.

Few days later, I received a postcard with illustration from Mr. Y. I was very touched by this. I think I learned more from Mr. Y than I taught him these 2 days.